Overview

Solutions

Build powerful knowledge hubs for your brand

Enable customer engagement wherever your customers are!

Customer Community

A collaborative community drives stronger relationships and member retention which directly impacts visibility, loyalty and lifetime value.

Service Community

Our award-winning customer service solutions help you get problems solved better than ever before, thanks to our moderation tools and knowledge base.

Experts Community  

Engage, inspire and retain your customers wherever they are in your digital customer journey. Get feedback, insights and more useful customer data than ever before.

Social Commerce

Turn your mobile app into a social media destination by embedding any of our features. Everything you can do on websites, you can do on apps as well.

Voting Community

Find, select, collaborate and promote your brand new products with our product test applications software. Efficiently manage applications, feedback and discussions. 

App Engagement

Turn your mobile app into a social media destination by embedding any of our features. Everything you can do on websites, you can do on apps as well.

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Customer Community

Give your enthusiastic users a voice and a specific place to shine. The Brandslisten Engagement Hub offers a complete community which is fully adaptable to your brand and marketing priorities. You get lots of top-notch functions, including discussions, magazine, tutorials, personal feed, gamifications and user profiles.

 

Last but not least, you get real-time monitoring that includes live scoring of everything published.

Expert Community

In addition to a regular customer community, an expert community considerably expands the rights and possibilities of the users. They can not only give answers, but also moderate discussions and write blog posts.

Separate subject areas and extensive possibilities for self-expression complete the functions.

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Voting Community

Voting communities help to collect authentic customer opinions quickly and effectively: start the application phase, select participants and let them check products and services thoroughly. 


Authentic purchase recommendations increase sales for corresponding products reliably. An anonymous user becomes a profiled expert and multiplier of a topic.

Ratings & Feedback

Ratings, feedback and user discussions turn products and brands into desirable objects. With our product widgets you are able to build a community around every product.  

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Our Clients

E.ON Expert Community

As Germany’s largest energy supplier, E.ON has shifted its focus to sustainable energy and outstanding customer service. The aim is to process all inquiries as quickly and as individually as possible.

E.ON can be reached via telephone, Facebook, live chat and, since 2015, also via its expert community. On “eon.de/frag-eon/”(“ask E.ON”), customers are able to find dedicated experts and a lot of background information about technologies, products, contracts, and rates. So it’s no surprise that 90 percent of all customers give the company positive ratings.

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Deutsche Bahn

Since the beginning of 2021, the community of Deutsche Bahn has been "powered by Brandslisten". The community is not only a daily contact point for thousands of rail travellers, but also a place of exchange for the many fans of Europe's largest transport company. 

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AOK Expert Community

GESUNDNAH is the digital offer of the AOK Baden-Württemberg. With the modern online community GESUNDNAH, AOK Baden-Württemberg offers inspiring, trendy and regional topics for a healthy lifestyle. AOK uses Brandslisten API to run one of Germany's most experienced health communities.

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Allianz

Allianz-hilft is the service community of Allianz Deutschland AG. Whether it's a question, praise or feedback, the Allianz-hilft team is happy to help all users personally - and at the speed of light!

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LBBW

In Stuttgart, SPARKASSE is called BW-Bank. BW-Bank is a subsidiary company owned by LBBW Bank and runs a vivid Brandslisten service community on meine.bw-bank.de for its 800,000 customers. 

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